Support
print
email
Product Support Plan: Basic
MasterGraphics offers three plans with a variety of services to meet your support needs. Review the product support plan below, then contact your Account Manager to discuss the various features and benefits and decide which Support Plan is best suited to your technical needs.
|
Basic Plan |
|
|
Cost |
$395 Annually |
|
Phone and Email Support |
12 Incidents |
|
Training Discount |
N/A |
|
Software Service Pack Notifications |
Yes |
|
On-site Learning Sessions |
N/A |
|
Basic User Skills Survey |
N/A |
|
Software Upgrade |
N/A |
Benefits
- Phone/Email access
- Web-based tools to resolve issues
- Cross-disciplined support staff
- Service pack notifications as necessary/available
- Community support through User Groups
Now Available
The latest
-
Ceci N est Pas Une Pipe
…
-
Push in the Clutch!
These were the words I remember my mother saying countless times as I was learning how to drive a car…
-
Survey Tools for Map 3D 2009 Subscription Customers
Are you a Map user on subscription? Keep an eye on the Subscription website for several new tools to…
-
The End of Land Desktop (+ New Product Announcement)
Autodesk officially announces today that the current release of Land Desktop and its close relative…